FAQ

For orders within the Canada (excl. Nunavut, NWT, Yukon), shipping is $25.00. Packages will be shipped with tracking information, and adult signature will be required on delivery. Orders over $100.00 will be delivered within Canada for FREE.

You can also order online to guarantee product availability,m and orders can be picked up in-store FREE.

Payments are handled securely through Moneris solutions. We do not store your credit card information, and all submissions are encrypted for your security.

We want to ensure you are happy with your purchases. If we make a mistake on your order, we will offer a return label to send your product back, to be exchanged for the correct product. Please ensure all returns are in their original unopened condition.

Unfortunately, once items have been dispatched, we can not offer returns, unless the items were sent in error (see above). If you have made a mistake in your order, contact us as soon as possible to see if we can cancel your order.